iPhone 5: Few Users Facing Wi-Fi Connection Problem

The latest Apple Smartphone iPhone 5 has been released recently. Already it has been reached to millions of new customers. But few of them are facing problem with Wi-Fi connectivity of iPhone 5.

A writer named Byran85 writes in a blog the following:

“I just got done setting up my iPhone 5 (as new, not restore). I was trying to download my music from iTunes when it seemed to be taking forever. I cancelled the downloads and then kept testing the WiFi in various other ways. Just loading the app store, my iPhone 4 will load anything faster than my iPhone 5 right now. I've rebooted the router and tried multiple devices and have narrowed the problem down to the WiFi in the iPhone 5. I've also tried using different bands, 2.4 and 5 both produce the same outcome. I launched speedtest.net app about 2 minutes ago and hit begin test. Its still "finding the closest server". I have also tried the reset network settings. Still the same issue.”

And after the post a lot other people also agree with it and share a lot comments. Most of them said that, the connectivity is slower than normal. The side picture is given by an iPhone 5 user which shows that ~2.5Mbps (~300K/s) on his Wi-Fi network. Also others have even reported that speeds down to 0.5Mbps (~62K/s).

Few of them also found a solution. They said that when connecting to WPA2 encrypted Wi-Fi routers, the problem occurs. But if WEP encryption, which is less secure, is used then the problem is solved. It also works for being unprotected in Wi-Fi. Since Apple Retail Stores have unprotected Wi-Fi, the issue may not show up at all in-store. Also some of users complained it to Apple and got iPhone 5 hardware replacements. After that some problems were solved, but still the problem was same for lot users. We can say that, there may be multiple Wi-Fi related issues that could be affecting users.

From Apple Forum users received confirmation from AppleCare that Apple seems to be aware of the issue, but a resolution is not yet available:

“Just spoke with iPhone AppleCare and they are definitely aware of the problem and Apple engineers are working on it. I asked if it was hardware or software related and she said the WPA2 issue seems to be software based and the non-connecting issue may be hardware based, but that they are still trying to identify the cause.”

According to the AppleCare representative, they are still working on the issue. The issue seems to affect a small minority of iPhone 5 owners. Apple team hopeful to solve the issue as soon as possible.